Pudo SA courier services

Not PUDO losing my parcel then giving me attitude 😠😠 I've lost a parcel worth R700 and since I'm running an online business I had to refund the client because her package was missing items and it made my business look bad. I wrote to pudo support and they gave me an attitude with no hope of returning my items or at least refund me for the money lost. If you get a chance, please don't use this **** service.