AH
Adrian H

1 reviews | Active since Mar 2009

10 Feb 2023, 19:16

Pudo is terrible and they make us pay for their mistakes.

Every time we use the service there is an issue. This time the system said "Something went wrong, try again" which we did. The thing then double billed our wallet. Of course they won't refund the money - it is not their problem that their system creates duplicate records. This company is raking in money hand over fist because once the money has gone into the "Wallet" you can never get it back. They don't bother to return the money because they know that nobody will take them to court over R100. This company needs a class action lawsuit so that the money that they pilfer from the "Wallets" can be returned and then the "Wallet" nonsense must be shut down. One can argue with a credit company but this lot simply don't bother with the thousands of unhappy customers.

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