PUDO has no systems for refunds

I’m extremely disappointed that while loading credits into my PUDO app I accidentally loaded 1000 instead of 100. To try and get a refund I’ve sent an email which they’ve been attending to with diligence.To my horror the refund takes 15working days!!!!what a load of fairy dust in 2025,you mean to tell me that the standard 2-3 days is above the courier guy? And this is the only reason why I’ll never use the courier guy ever!