Pudo epic fail

Good luck with this one. Online registration is retarded and dysfunctional. All this should happen on screen at the drop off point. A tracking slip and envelope should be generated with a card payment option on registration and the rest of the system would work like a charm. But it does not. God be with you if you forget your app password. The system cannot deal with this. If your parcel is to be collected and it is not, getting a refund is worse than dealing with the government. Great idea, epic fail in execution. Every expense was spared in developing the Pudo app and it shows. A bit of leadership would go a long way at Pudo, there is hope, but for now, choose an alternative service provider