Pudo damages parcels and then just pulls up their shoulders

2 parcels sent from same destination, same person, same time, packed same way. Parcels arrive one parcel was repacked and when I opened it to my surprise the clothing inside was wet and awful smell. R600 in damages. Now they come with all sorts of stories when I complained. They caused the damages to my things because there was absolutely no liquids in my parcels that I ordered only clothing. They did not even have the decency to advise me when it happened that "sorry your package was damaged " no they just repack it and send it out like that. Own up to your mistakes , I trusted pudo and paid for a service just for them(the courier guy) to damage my parcel.