Pudo courier guy bad service- double booked lockers

The Courier Guy - Durban ***ner) 3 days ago Thanks Jenny! We appreciate you taking the time to write this. We will pass your feedback on to the team there. Liv Local Guide·20 reviews·58 photos a month ago If you truly want to enjoy your morning, please never ever call this specific branch. …More 2 CGA Trade and Supply 3 reviews·1 photo a week ago NEW Whatever you do please do not use courier guy they damage your products and do not hold themselves accountable in anyway. …More 1 Cheryl Chisholm 12 reviews·1 photo 2 months ago I thought Courier Guy was the best until the past few months. Our company was happy with CG and suddenly things changed I am not happy at all with the way we have been treated. It's a long story but none of it was a fault of ours. Still, I …More 1 Dale C 11 reviews a month ago Best courier company I tried, so far so good with Pinetown branch . Employees are friendly and helpful , no damage's so far. I'm sending fragile equipment from jhb head office to Pinetown branch. fastway is cheap but the drivers get so called hijacked often. Please Please Please keep up the GOOD WORK THE COURIER GUY Amanda Brauns Local Guide·31 reviews·10 photos 3 weeks ago NEW I had a big heavy box and asked for assistance from a male staff member and he instructed another employee to assist who totally ignored him. I battled and carried the box in myself. …More 1 Simple Living 18 reviews a month ago Ordered a picture frame from Durban to be delivered to Pietermaritzburg. When It reached me on the 23/12/2023 it was broken.. glass and frame were broken and pic was scratched from broken glass. The delivery guy told me not to worry …More 1 Sabelo Mthembu Local Guide·20 reviews·3 photos 3 weeks ago NEW If there was a zero star I was going to give it. Carolyn Engelbrecht is failing to transfer back my R3000 for more than 7 days that they always promise customers. I gave them everything they requested and even stated a reason why I need my …More 1 Chanel Ramphal Local Guide·14 reviews·878 photos 6 months ago I've been to The Courier Guy a few times and have consistently been treated with courtesy and been assisted promptly and professionally. All the packages that I've sent via The Courier Guy have been delivered on or …More 1 Muhammad Jeewa 13 reviews a month ago Reception was awesome, didn't waste any time retrieving my parcel and making sure everything was fine D Moods Local Guide·225 reviews·639 photos 10 months ago Ordered some vinyl records that was sent using the courier guy, Package was received on time in good condition. I was given a regular update on the delivery. Photo 1 in review by D Moods Photo 2 in review by D Moods Photo 3 in review by D Moods Photo 4 in review by D Moods The Courier Guy - Durban ***ner) 10 months ago Hi There. Thank you very much for taking the time to review our services. We're glad to have been of assistance. Enjoy listening to those vinyls! Alwyn Harvey Local Guide·368 reviews·10 photos 2 years ago I needed some parts brought in from Pretoria, went on line found these couriers did the whole transaction within 2 mins, to my surprise the following morning 7am they were there with my parts, Awesome indeed. …More Photo 1 in review by Alwyn Harvey Photo 2 in review by Alwyn Harvey 4 Marius Cornelius Local Guide·9 reviews·3 photos a year ago I send a lot of packages with my companies with them, and we have not had any problems, but when we did get a problem we were accused of lying, and support, including branch managers were extremely unhelpful and disrespectful. Between …More Photo 1 in review by Marius Cornelius Photo 2 in review by Marius Cornelius 10 Melanie Coleman 5 reviews 3 months ago The Courier Guy is amazing. Thank you to all the staff who consistently deliver our packages for the business so fast. You are appreciated. Mondli Ntuthuko Masondo Local Guide·5 reviews·14 photos 3 months ago Mr Melusi and The Lady Londiwe always on top of the game...

Attention to detail an very efficient all the time. …More 1 Joachim Weber Local Guide·33 reviews·13 photos 2 months ago Always fast and friendly service. Especially Muhammed, the manager is extremely helpful. Luis Goncalves Local Guide·97 reviews·28 photos 2 months ago Was OK.. Made promises of delivery that were not honored.. Delivery guys **** about being to client to deliver but, they did not realise client had security cameras.. To check on Shereen Van Wyk 19 reviews·4 photos 8 months ago Will not recommend them to anyone. All went well with good service from being greeted by the security to the sizing of my parcel. From there I received zero service. I waited 15 mins to pay. With everyone in their own world with a very …More 1 The Courier Guy - Durban ***ner) 8 months ago Hi Shereen. We're really sorry to read about your experience. Please could you send us some more info on what went wrong by emailing our head office in Johannesburg on *** so we can investigate. Please remember to include your waybill number. Sameshan Govender Local Guide·50 reviews·16 photos a year ago I had stopped by to collect a parcel on a Saturday as they do not deliver on a Saturday. I was greeted by a pleasant security guard that directed me to the collection area, where a pleasant young lady hand assisted me in retrieving my …More 1 Musa Gumede Local Guide·3 reviews·1 photo 5 months ago It was my first time using the service for courier Guy and it's fast, reliable and affordable. Thank you Courier Guy the link between KZN and Western Cape. Durban and Goerge 👌👌👌. sofia moloisane Local Guide·42 reviews·31 photos 4 months ago No pictures unfortunately but, a very good environment and good cooperating company. Mark Kitule Local Guide·73 reviews·54 photos a year ago Great service. got my boxes overnight. A bit pricy though Photo 1 in review by Mark Kitule Photo 2 in review by Mark Kitule Samantha Kannian 3 reviews 8 months ago Terrible service , they incorrectly scanned a package and its been 3 weeks I am running after them every second day to get feedback. They admit their wrong but no fast action to correct the problem. My package was either ****** or as they maintain "they can not locate it". Horrible service. The Courier Guy - Durban ***ner) 8 months ago Hi Samantha. If you have not done so already, please could you email *** with your waybill number so we can have a look and investigate further? Our apologies. raeesa sheik 25 reviews The system double booked or some mess up occured. I paid for a medium locker and when i put my deposit number in the box was already filled with someone elses items. So i closed the door as its unsafe for me to leave my package with some unknown persons possible collection.

I need a refund And i would like to know how a corporate like courier guy provides no compensation for the expenses caused by their errors.

I called the first consultant she said she will do an immediate refund and said to wait and do a new booking on site.she **** she never said what the protocol was.

I called again got ping ponged between operations manager and customer care. The white lady was full of attitude , was told to send an email, pay for a new booking and await a refund.

I asked for their error and negligence, my time, effort and double fuel costs is there any compensation for all this caused by there company the customer care raising her voice says "we dont do compensation " basically they take no responsibility for their error and actions. She refused to put me through to human resources or their legal support. All business are governed by cpa and so to does courier guy, how does the consultant exonerated themselves is beyond us. They also dont give reference numbers for calls to backtrack and hold accountablity.

Bad customer service and bad support consultants.

Did over 21 pudos with them in a few weeks and was going to do add them to e commerce integration but after this service nightmare guessing collivery is a better choice. Do better the courier guy. Hire better, invest in HR to train your staff, especially with your durban branch. The lies inaccurancy and ***********cy with bad attitude was the worst I have dealt with thus far,(and we deal with much larger companies than this)