Pudo booking system is cumbersome

Hi - I used to have an account with courier guy going back 10 yrs at least. I have used pudo once or twice but someone else did the booking. I am very computer literate but am unable to make head or tail of how to make a booking. Do I go to https://customer.pudo.co.za/dashboard or to https://thecourierguy.co.za/locker-courier-services? I prefer the PC to the smartphone but it seems that your design prefers the latter. How would I print a label if using the phone? I can't give the detail of what I have tried - I have tried so much. I have looked for a way to phone for help. I asked a friend who occasionally uses it for help. He says he battles to understand it nowadays. I have tried finding costs, but the friend says you only find out what a particular locker costs after filling in all the details and booking the job. When he gets to payment, it doesn't always go thru so he has to start from the beginning. Even chatgpt says the pudo booking system is cumbersome. I have my parcel ready. I know which size locker it will go into. I just want a booking where I can get a printout to stick onto my package. I expect that if you know how it works, it is OK but it is not intuitive at all. I work with computer systems but his makes no sense. Would someone please arrange to contact me before I go looking for a company with a more efficient booking system.