PUDO

I sent a parcel through PUDO, they completely messed up the delivery. Firstly the order claimed to still be in transit when it was actually already placed in the locker. The parcel was also placed in the incorrect locker, and therefore I was given the incorrect pin. I have called customer services several times only to be told the incorrect pin, and that the PUDO customer service is not currently available. I am still waiting on a new pin and I don’t know when and if my parcel will ever be received.