HH
Hesmarie H

1 reviews | Active since Feb 2022

18 Sept 2024, 10:01

PUDO *******

So I booked a locker at 16/09/2024 at 19:54, you have 36 hours to deposit so it means that on 18/09/2024 at 07:54 the booking expires. I was at the locker at 18/09/2024 at 07:35 so I had about 19 minutes to be exact before the booking expires. As I want to deposit the booking already expired, so I logged a ticket and on the courier guys system the times are 2 hours ahead and according to them the booking expired at 06:00 18/09/2024 but on their PUDO app you can see the exact time I booked the locker I have screenshots of that and they just tell me sorry it’s was in the 36 hour time frame and it was not ! It was only 34hours ! How is that even possible? Their time is not right now I have to book another locker and pay for another locker but I was on time !! What a ******* !!

0
Replies (1)
HH
Hesmarie H's update18 Sept 2024, 10:33
Reviewer Update
The time on the system are 2 hours behind the actual time!