Poor staff attitudes

Poor staff attitudes from drivers to call center staff, I spoke to Sizwe to report a complaint with the driver. Sizwe was very unprofessional, no introduction at all, I had to dig it out of him. Came to the call with an attitude already. Hung up on me and didn't bother dialing back.

Sizwe get a better qualification, go do what you love cause you obviously seem unhappy with your career path that's why you are so rude and unprofessional, you are giving the company a bad name together with your driver

Please give him some customer relations and conflict resolution training, he's got poor skills

Am not sure if the driver is overworked or what, he could hardly wait a minute at the gate. Made a turn and left before we could even open and its not the first time reporting an issue with courier guy drivers