Poor service The driver to deliver my package, went to my place and passed two streets up and called me

Poor service The driver to deliver my package, went to my place and passed two streets up and called me. I told you you have passed and he says I will deliver when I come back. Why call me and I adjust my time for you only for you to tell me you will deliver when you come back from 30km away. Telling me not to tell him to reverse and that we waiting for him as per the agreement and I should BEG for a service I paid for. Courier guy need to train their officials, rural does not equate to disrespect.