Poor service that i stll have to pay.

Ordered a pc item from JHB should have been here on Friday no it went from Polokwane to Tohando it is monday 4 days late, still dont have it my client has to wait for a mistake from a courrier this is not the first time !!! And i stll have to pay full price for a item thats gone for 4 = days when i do get it i will post again.I DID TRACK IS NOE STILL IN TOHANDO.