MM
Mia M
1 reviews | Active since Jul 2024
09 Jul 2024, 15:09
POOR SERVICE AND DAMAGING OF PACKAGE
Poor service and damaging of packaging.
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
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Replies (3)MM
Mia M's updateReviewer Update
10 Jul 2024, 08:25Poor service and damaging of packaging.
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
MM
Mia M's update10 Jul 2024, 08:25
Reviewer Update
Poor service and damaging of packaging.
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
MM
Mia M's updateReviewer Update
10 Jul 2024, 08:25Poor service and damaging of packaging.
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
MM
Mia M's update10 Jul 2024, 08:25
Reviewer Update
Poor service and damaging of packaging.
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
MM
Mia M's updateReviewer Update
10 Jul 2024, 08:25Poor service and damaging of packaging.
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
MM
Mia M's update10 Jul 2024, 08:25
Reviewer Update
Poor service and damaging of packaging.
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...
A package was send from myself to Rustenburg then the individual did not accept the package for purpose and returned it in the same pacakge/ condition as sent to her. I received an email from courier guy that the package is broken and then sent to a different location. I would like to know who will be paying for the repairs or replacement of this machine as it was an expensive coffee machine and why is the service and support of your members so poor. How are you going to resolve this matter as I am getting next to nothing support from your employees.
You advertise as a competent and convient service but all I am experiencing is inconvenience...