**** poor service

PUDOP***

I was told by Lerato in pudo support that my parcel was incorrectly deposited on Thursday and no pin was issued, but that my parcel would be redeposited on Friday morning and a pin would be issued. Then I was told Friday afternoon it was enroute to be redeposited and that a pin number was imminent. It's now Saturday morning and STILL NO PIN NUMBER! This parcel is a birthday present for wife, that I now cannot give to her today because of your ineptitude and incompetence! Get back to me ASAP!