Please let your clients know your requirements when they phone you with queries.

Last Week I phone The Courier Guy, Margate depot, to enquire about sending ****** statue to Benoni. I gave them the dimentions and an approximate weight, was given an estimate of the cost which would be confirmed when I delivered the ****** to their depot - all good, I can bring it in and they will send it. So today, 11 May, I drove from Elysium to Margate (which is about 50km - so 100km round trip) only to be told that the ****** - I cement statue - unbreakable, MUST be packaged. If I had known this earlier, it would have saved a wasted trip and a LOT of frustration. If you use their services, MAKE SURE of all their red tape before you engage them - I WON'T use them in future John Clayton