PHATHETIC AND I DONT CARE SERVICE. VERY DISSAPPOINTING

VERY VERY PATHETIC SERVICE. ARRANGED AND PAID TO COURIER SOLAR PANELS FROM Vereeniging TO JETPARK ON A TUESDAY BUT TODATE I STILL HAVE NOT RECEIVED THE PANELS AND WHEN EVER I CALL IM TOLD THEY ARE SEARCHING FOOTAGE TO SEE WHICH TRUCK IS CARRYING MY PARCEL.VEREENIGINGTO JET PARK IS AN HOUR DRIVE BUT ITS NOW 4 DAYS I STILL DO NOT KNOW THE WHERE ABOUTS OF MY PARCEL I HAVE CALLED SEVERAL TIMES AND PUT ON HOLD FOR FOR LONGER THAN 30 MINUTES . I NEEDED MY PARCEL SAME DAY AS SUCH HAD TO PAY A COURIER. NEVER TRUST OR USE THIS COURIER THEY DON'T KNOW WHAT THEY ARE DOING AND WORST OF ALL CUSTOMER SERVICE SUCKS.FROM THE SENDERS SIDE THEY HAVE BEEN VERY HELPFUL BUT ON THE JOHANNESBURG SIDE ITS LIKE WALKING ON WATER . WHAT IS THE PURPOSE FOR PAYING A COURIER TO HAVE SHIPMENT DELIVERED WITHIN A DAY ONLY TO STILL NOT RECEIVE THE PARCEL 4 DAYS DOWN THE LINE AND STILL COUNTING AND NO ONE IS TAKING ANY ACCOUNTABILITY OR CARE TO KNOW AND ADVISE WHERE THE PARCEL IS VERY VERY DISAPPOINTING FOR SUCH A WELL KNOWN COURIER COMPANY I DONT EVEN KNOW IF THEY ARE ****** OR BROKEN AS NO ONE IS TAKING OWNERSHIP OF THIS CASE I HAVE ASKED SEVERAL TIMES