Pathetic service

Pathetic customer service. Firstly, they captured the wrong address and then want to shift the blame to others when I received an invoice from the company I bought the product from with the correct address.

Courier Guy then does not even attempt to make telephonic contact, before delivering, but pitches up at the wrong address where they give my phone number to a neighbour to phone me, which is contravening the POPI act as I did not give permission for my number to be given out except to the courier company. Finally, they arrive with my parcel only for it to have items missing. Emails back and forth with no resolution from them.

Pathetic company with no sense of customer service. Emails just gets sent back and forth with no help from their side except blameshifting.

Definitely not a company to trust with your goods.