pathetic service

This is the worst service I have ever received from this company . I placed an order with Amazon for a product . this product was supposed to be delivered on 05/12/2024 as of yet no deliveries was made when I check my status it show in transit after I have logged a ticket with them . Mr . Gavin Potgieter send me an email stating that my account was in the rears . I do not have an account with the courier guy when I phoned him he said that I will not get my delivery . It was also stated by him that I must phone the supplier to ask them to do a payment I am not working in courier guys account department why must follow up on your accounts . Mr . Potgieter is a very rude person and do not care about customer service .