Pathetic Service and unreliable

They just cant seem to get it right!!!!! Businesses are charging their customers extra delivery charges for overnight deliveries and then when it comes to tracking parcels one realizes that it is going to take 5 days before your "OVERNIGHT" delivery will get to you!!! This is unacceptable from Businesses and from the courier guy to charge if they can not produce!!!! Both Bela Bela and Nylstroom The Courier Guy just shrubs up their shoulders and does not make any effort to assist people!!!