Pathetic service, an utter disgrace

I cannot imagine how you people are still in business with such pathetic service, I pay for an overnight from Durban on the 4th, I was notified on the 5th of a short payment which was made with an instant EFT, which R50 extra, at 10:30 that morning, over 2 hours before the parcel landed in CPT.

Proof of payment was sent directly from the bank and you guys confirmed receipt of said payment, yet still TODAY, the 7th my parcel is still not out for delivery, when I pay for overnight 6 days is not the expected delivery timeframe.

You can be rest assured me and every single person I know will be hearing about how terrible your service is and be warned to not use your company, I may as well have used the ****** post office, I’d have gotten it quicker, or at the very least they’d have had the decency to ***** it instead of just not bothering to deliver it.