1 reviews | Active since Aug 2012
Pathetic Service
<p>Driver calls me today to say that he is at my gate, i go to the gate and no driver. Call driver back to find out where he is only to be told he read the Waybill wrong and he is in the wrong town. Then when i ask him what he is going to do about it I get told "nothing" and he puts the phone down. Call him back only to be told its not his problem.</p> <p> </p> <p>I contact their office to complain about this and find out what they are going to do about it, the office keeps dropping the call and cant find the right person to whom I need to talk to about this. 2 Hours later i finally do get the manager on the line, he tells me that they might be able to sort it out tomorrow, why the Hell am i Paying for same day delivery then?</p> <p> </p> <p>Dont know who is more pathetic, the Driver, the Call centre or the Manager.</p> <p> </p> <p>Absolutly discusted, will stay with Fast Way Couriers</p>
Okay, Charl called me back and sorted the problem out for me.
Thanks Charl
Okay, Charl called me back and sorted the problem out for me.
Thanks Charl
