Pathetic rude arrogant service

Courier guy Durban branch service is pathetic not even to mention certain drivers who are rude and arrogant. This is now the second time this week that I specifically book and say Not before a certain time must they pick up and they still ignore that and attempt to pick up before my stated time. Sanjeev Singh I hope you see this review and take better care of your clients, we pay a lot of money for your service and your salaries