PATHETIC

My parcel was sent out on Monday and returned to the hub on Thursday, during this entire period I did not receive any notification of my parcel having arrived at the locker. When I sent an email they told me that they will resend the parcel, parcel was indeed resend on Friday. I finally received notification, I went to the locker and the pin was invalid. I tried getting help on WhatsApp, email on the site and I could not be helped. I waited at the locker for an hour like a fool, wasted petrol money, had to buy nappies as nappies are in the package I’m expecting. I even downloaded the app, what a waste of money ( petrol and data for downloading the app) I will delete this app as it has proven to be useless AND I WILL NEVER EVER USE PUDO AGAIN.