Parcel sent to incorrect locker

I received a sms and email advising that my parcel was ready for collection from a Pudo Locker in Tembisa and went to collect. I tried the code so many time and the dialer kepy saying my ID does not exist. One of the petrol attendants even came to assist with no luck. I sent an enquiry to Pudo and received a response form Minah Kubayi who was very helpful, she even called me. What's upsetting me is that I wasted money to collect a parcel only to find that it was sent to an incorrect locker. I now have to spend more money on ehailing transport as I'm working from home to collect where the parcel was sent. The sms clearly stated where I was supposed to collect buy the parcel was sent to a different pick-up point.