Parcel delivered to wrong address

Absolutely rotten service.

A parcel was supposed to be delivered to my mother last week. After sending the parcel to the Eastern Cape it eventually arrived in Northern Cape where it was supposed to go. She received a message that it had been delivered and someone signed for it except that she never received it. The couriers were unreachable when she wanted to find out exactly WHO it was delivered to. The person who signed for the parcel has a surname light years away from my mother's name.

Fortunately she lives in a small town, and after phoning dozens of people and driving into the township she finally located the parcel.

This little experience with The Courier Guy nearly cost her R2000.

Disgusting service: 1. Sends to a totally different province (but finally re-routes to the right place) 2. Drops parcel off at a totally different address 3. Does not check ID details of the person receiving the parcel 4. Does not check PIN codes that have been sent 5. Unable to reach by telephone

DO NOT USE THIS COMPANY EVER!