Parcel delivered 13 days later ..Everything spoilt

Got it. Here’s a suggested draft for your Hello Peter review—clear, factual, and expressive, but still polite and impactful:

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Title: Extremely Delayed Delivery – Perishable Goods Spoiled

Review:

I am very disappointed with Pudo's service. According to their stated turnaround time of 1 to 4 business days, I deposited a parcel at a Pudo locker on the 27th of March, expecting timely delivery. Shockingly, the parcel was only delivered on the 9th of April – 13 days later.

This delay completely defeated the purpose of using the service, as the parcel contained fruit, which I carefully selected to arrive just as it ripened. By the time it was delivered, everything inside was spoiled and rotten.

If I had known there would be such a long delay, I would never have trusted Pudo with perishables. Their poor communication and failure to meet promised timelines caused not only financial loss but also frustration and embarrassment. This kind of service is unacceptable, especially when customers rely on the timelines provided. I hope Pudo takes accountability and improves their logistics and customer communication.