Paid for the ova Service but he takes 3 days to deliver

Paid for the ova Service but he takes 3 days to deliver. . Worst part it my chronic medication the truck has been in transit for more that 15 hours from Bloemfontein to Pretoria. This never Happens they are normally on time but this month. they Ase slacking and they can't promise a delivery today .

Bad Service they need to up skill and keep at the dead lines.