Overcharged and No response

I needed an overnight service for a parcel that i was urgently in need of. So i contacted courier guy asking for charges. They quoted me R403 for overnight service , where as normal charge for economy parcel would be R114. Fair enough, i agreed since i needed the parcel next day. Next day, they emailed me saying if i want my parcel to be delivered at current day, i should pay R1700. Where as before they told me R403. If i was informed about this ridiculous pricing the day i booked the collection, i would rather send with another courier company that would charge me silly pricing n would have gotten my parcel on time.. anyways , i did not agree and instead sent my husband all the way to polokwane depot which was 2hours away from us, to go collect my parcel from courier guy instead of them delivering at that price. That costed me even less than r600... up to there i was ok because i went to collect my parcel . After that courier guy sent me an invoice for that parcel R403 to pay!!! Which i did not accept. Because that was overnight courier charges. And nothing like that took place. The parcel was just collected like normally all my parcels gets collected. And next day was in transit in polokwane depot . As normal. What was there like overnight??? Normally every economy parcel is collected and next day reached polokwane depot and then the following day is delivered. Takes 48hours. And when i complain to courier guy they now tell me that Overnight takes 48hours. And economy also takes 48hours. How silly is that. So y would someone pay for overnight so much if it takes the same time to deliver as economy?? Plus i had told in advance i only want them to collect if i get the parcel next day and i was ready to pay the first quote i was given.

It doesnt make sence to me to pay an amount whereas the delivery did not even take place. We had to go collect it ourselves. So why should i pay that amount??

They did not keep the word. And then changed the quotation amount.

I got each and every proof as email. Up to today when i ask them to sort out this invoice , they do not responde. And the staff is simply rude when i ask them about it. Terrible experience with courier guy. I do not recommend it to anyone to open account with them.

I hope they take this serious and do something about their bad service