Not meeting the day of delivery

I couriered a parcel last week Friday the 16th of September 2022. I was informed that the parcel will be delivered today on the 23rd September 2022 and I was fine with that arrangement. I track the parcel almost every day of which this morning it showed that it went out for delivery. I informed the recipient that the parcel its out and will be delivered today. This afternoon when I check the parcel it has been returned to the hub. I cannot wait any longer for another week since I have waited for a week. I want that parcel to be delivered as any yesterday. Here's the tracking code TCG***6