EG
Erik G
1 reviews | Active since Jan 2020
02 May 2026, 13:16
Not confirmation, no delivery
I bought a box from them online on Monday the 27th April 2026. They said it would take 24-48 hours to deliver. I never received a confirmation from The Courier Guy, only from Payfast.
Later when I couldn't find a confirmation mail, I thought perhaps it didn't go through so I ordered another one, after which I received another order confirmation from Payfast and not The Courier Guy. I have to date not received either box.
I contacted them via e-mail, the consultant seems to have ignored the details and attachments is my first e-mail. I explained I sent everything, sent it again and I haven't received a response. They also don't answer on the WhatsApp help number...
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Replies (2)EG
Erik G's updateReviewer Update
05 May 2026, 11:03An update, it has been more than a week, almost two. Now they are planning to deliver the order to my work address, not the delivery adress I entered. No news on the second box's refund. SHOCKING
EG
Erik G's update05 May 2026, 11:03
Reviewer Update
An update, it has been more than a week, almost two. Now they are planning to deliver the order to my work address, not the delivery adress I entered. No news on the second box's refund. SHOCKING
EG
Erik G's updateReviewer Update
07 May 2026, 10:02More than two weeks to deliver two boxes (despite their website saying 24-48 hours). No one was willing to help
EG
Erik G's update07 May 2026, 10:02
Reviewer Update
More than two weeks to deliver two boxes (despite their website saying 24-48 hours). No one was willing to help