Non-delivery of two parcels within two weeks of each other

Yet another instance of missing goods due to courier negligence within two weeks of the first instance: 1. My purchase of a lost/ damaged OOAK imported bead necklace PUDOP*** (7 Feb 2025) I am still waiting for a response re this item despite sending all info requested by Courier Guy within the 48hours stipulated; 2. My sale of an expensive leather handbag missing from locker, on Buyers side? (19 Feb 2025) I'm afraid this makes me feel sick, what lousy service! Buyers & sellers are left powerless! PUDO/ Courier Guy needs to take this seriously & investigate! Now posting my experience on HelloPeter, maybe then some reaction from The Courier Guy? L Webb Vaal Marina