Never received my parcel

My Parcel is been stuck in your box for days now. And this is really affecting my business.. And i don't even get help is as if you guys don't care that we use your services. Been reporting this.. I need my percal today. Here's my address: 1 Colinton Road, Blairgowrie 2194.

Today before 12pm.. I need my parcel. Please.

Or will escalate this with the NCC legal department