Never had so many problems before

I Joined an account at the end of February, beginning March. It is now April and already I have had:<br> A missing parcel<br> 2 Surcharges on my account<br> 5 Parcels that haven't been delivered on time<br> No phone calls to ask me if I can maybe get hold of the person delivering to<br> Every time I phone, I'm being put through from one person to another and nobody can assist me,<br> Promises that I will be phoned back and nobody bothers to phone back<br> Drivers coming up with excuses why they couldn't Deliver (no phone number etc) while when I phone my client it is totally a different story<br> Drivers showing up an hour or two earlier than the prescribed time, when my products arent ready to collect yet<br> <br> My clients have been mad with me because they couldn't receive their parcels. Nobody from accounts can assist you with two simple requests over the phone.<br> A manager shouting out of anger at the \back\" while the person who is assisting me is sitting there without any words to help me. <br> <br> It is so unprofessional. If this is kept up, I will move to another company and ensure that everyone knows about the service I have received so far.<br> <br> "