NEGLIGENCE

Hi there I’m sending this message out of frustration. So eight days ago last week Tuesday I was at Sasol De Bron and I dropped off 30 packages. The driver was also there and I told him that the screen showed me unopened locker incident two times regarding packages that I have already dropped and then the locker jumps open and then I close it and then it shows that the locker never opened and I should choose a new size.

When I chose a new size the driver obviously opens up that locker and see there is nothing inside because the package is still in its previous locker.

I explained this to the driver and he said that he will fix it. Now it’s eight days later I’ve been speaking to the office manager, I’ve been speaking to someone from PUDO Johannesburg and no one help me.

Due to the negligence this package is now lost ****** or picked up by someone else and now no one can help me.

So I want a refund for this R60 locker that I paid for as well as the total value amount of the items that were inside, because this was something that I said to customer that bought this from me so I want a full refund for everything because they were neglecting this issue for eight days now and I will not be held liable for it. thank you