MY PUDO FUNDS HAVE DISAPPEARED!

I'm in Durban & a regular customer for a long time now and I use their PUDO service multiple times a week for my business.

I had loaded R420 funds on the app wallet and when trying to actually book a locker, the app kept notifying me that there were insufficient funds.

I went back to check why and found that my funds have disappeared as well as my previous payment history!

No one is helping me sort this out and it's so extremely disappointing because I use their service for all of my deliveries and now when I actually just want my money back so I can book my pending parcels, I'm receiving no assistance.

For us small businesses, every cent counts and this is just heartbreaking right now. Really expected better assistance in this regard. I just keep being left in silence 'until an agent can get back to me' and no one ever does.