AJ
Anthea J
1 reviews | Active since Sept 2026
06 Sept 2026, 12:15
My experience as a s...
My experience as a small business owner there services is extremely bad for my business
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Replies (1)AJ
Anthea J's updateReviewer Update
06 Sept 2026, 12:48Title: Disgusted
4 broken customer parcels nd laughing at one of the customers when they delivered a BROKEN box.
My name is Anthea I am a small business owner from Patrenoster and I have sent well over 100 parcels with The Courier Guy without issues.
Now I have had 4 consecutive parcels arrive broken at my customers. Or emails saying the jars has broken,These were glass jars that were clearly labeled FRAGILE x5 labels and professionally bubble wrapped,boxed and cling wrapped.
All 1 customer received shattered jars the others haven't received any and I had to refund them out of my own pocket. One of my customers was even laughed at by your staff when they delivered the broken box all wet and damaged.
This is unacceptable handling. Your slogan is "We would love to handle your package" but this is not handling with care.
I am requesting:
1. A full refund for the 4 waybills
2. Compensation for the stock I lost and the refunds I had to give my customers
Waybill numbers:
LL-M8DAVN
LD-IDUFAB
TCG***8
LL-9DHSPV
I have photos and videos of all 4 parcels and proof of customer refunds.
If this is not resolved in 48 hours, I will be moving all my business away from The Courier Guy
As a result, I have had to refund my 4 customers in full..
KIND REGARDS
ANTHEA'S MUSSELS PATRENOSTER
4 broken customer parcels nd laughing at one of the customers when they delivered a BROKEN box.
My name is Anthea I am a small business owner from Patrenoster and I have sent well over 100 parcels with The Courier Guy without issues.
Now I have had 4 consecutive parcels arrive broken at my customers. Or emails saying the jars has broken,These were glass jars that were clearly labeled FRAGILE x5 labels and professionally bubble wrapped,boxed and cling wrapped.
All 1 customer received shattered jars the others haven't received any and I had to refund them out of my own pocket. One of my customers was even laughed at by your staff when they delivered the broken box all wet and damaged.
This is unacceptable handling. Your slogan is "We would love to handle your package" but this is not handling with care.
I am requesting:
1. A full refund for the 4 waybills
2. Compensation for the stock I lost and the refunds I had to give my customers
Waybill numbers:
LL-M8DAVN
LD-IDUFAB
TCG***8
LL-9DHSPV
I have photos and videos of all 4 parcels and proof of customer refunds.
If this is not resolved in 48 hours, I will be moving all my business away from The Courier Guy
As a result, I have had to refund my 4 customers in full..
KIND REGARDS
ANTHEA'S MUSSELS PATRENOSTER
AJ
Anthea J's update06 Sept 2026, 12:48
Reviewer Update
Title: Disgusted
4 broken customer parcels nd laughing at one of the customers when they delivered a BROKEN box.
My name is Anthea I am a small business owner from Patrenoster and I have sent well over 100 parcels with The Courier Guy without issues.
Now I have had 4 consecutive parcels arrive broken at my customers. Or emails saying the jars has broken,These were glass jars that were clearly labeled FRAGILE x5 labels and professionally bubble wrapped,boxed and cling wrapped.
All 1 customer received shattered jars the others haven't received any and I had to refund them out of my own pocket. One of my customers was even laughed at by your staff when they delivered the broken box all wet and damaged.
This is unacceptable handling. Your slogan is "We would love to handle your package" but this is not handling with care.
I am requesting:
1. A full refund for the 4 waybills
2. Compensation for the stock I lost and the refunds I had to give my customers
Waybill numbers:
LL-M8DAVN
LD-IDUFAB
TCG***8
LL-9DHSPV
I have photos and videos of all 4 parcels and proof of customer refunds.
If this is not resolved in 48 hours, I will be moving all my business away from The Courier Guy
As a result, I have had to refund my 4 customers in full..
KIND REGARDS
ANTHEA'S MUSSELS PATRENOSTER
4 broken customer parcels nd laughing at one of the customers when they delivered a BROKEN box.
My name is Anthea I am a small business owner from Patrenoster and I have sent well over 100 parcels with The Courier Guy without issues.
Now I have had 4 consecutive parcels arrive broken at my customers. Or emails saying the jars has broken,These were glass jars that were clearly labeled FRAGILE x5 labels and professionally bubble wrapped,boxed and cling wrapped.
All 1 customer received shattered jars the others haven't received any and I had to refund them out of my own pocket. One of my customers was even laughed at by your staff when they delivered the broken box all wet and damaged.
This is unacceptable handling. Your slogan is "We would love to handle your package" but this is not handling with care.
I am requesting:
1. A full refund for the 4 waybills
2. Compensation for the stock I lost and the refunds I had to give my customers
Waybill numbers:
LL-M8DAVN
LD-IDUFAB
TCG***8
LL-9DHSPV
I have photos and videos of all 4 parcels and proof of customer refunds.
If this is not resolved in 48 hours, I will be moving all my business away from The Courier Guy
As a result, I have had to refund my 4 customers in full..
KIND REGARDS
ANTHEA'S MUSSELS PATRENOSTER