'Lost' package, I'd rather say ******.

So my package seems to have gone 'missing' after waiting for it to be delivered to a Pudo locker.

Problem is, it's not something that can be replaced, well not in South Africa at least. It was a gift. Now what am I supposed to do? Ask the sender, hey, can I please have another one? After already spending GBP150 for the item.

Very disappointed. Am in talks with an Operations Manager who is currently awaiting video footage.