Lazy lying drivers and useless support

I get a message that my package is out for delivery. So I change my plans and stay at home. Half way through the day I get a message saying delivery was a failure as I was not home, package is getting sent back to the hub. Not only was I at the destination the WHOLE day, no one bothered to phone me - considering this should be normal operations, I also have a note on the waybill to phone me if the driver gets lost. Honestly lots of people need jobs in the country, they should hire people who don't lie or are not lazy. My Saturday was trashed and my package is not set to be delivered on Tuesday, 6 days for a package from CPT to JHB, literally could have orderd from Amazon in the US. No help either from the customer support, in fact I mostly got ignored.