Lazy drivers. Wouldn’t recommend this service

I got an email this morning that my parcel was out for delivery and I waited all day but nothing. Then I received an email around 6pm that the delivery was rescheduled because they couldn’t reach me which is an absolute lie. I was at home all day with my phone in hand. This is absolutely unacceptable and unfair, I wouldn’t recommend the courier guy. Even ram is better than this ****