Lack of service from The Courier Guy

I tried to open an account with The Courier Guy. To do this I need to pay a R200 Deposit which will show up as a credit for me to use. I went through this and after a month this R200 credit still does not show on my Courier Guy Logon Profile. A few days after depositing the money, I eventually managed get someone on their side to answer my phone call. It seems that they work without phones, as NOBODY answers the phone they publish on their website. The lady I spoke to said she could seen the credit on my Logon Profile. Theis went back and forth a few times over the next week of two, but it was still not showing on my side and I COULD NOT BOOK ANY SERVICE!! I have sent them several emails to Email "***" (last one on 31 August2026), asking for a refund, as I do not wish to ever do business with them again. This still has not happened and I still cannot get them to answer their phones!!