ZW
Zan W

1 reviews | Active since Sept 2018

12 Dec 2022, 20:08

Just hanging around, with all the time in the world to twiddle my thumbs waiting for the Courier Guy to grace me with the delivery of a parcel I am paying for.

Hi, My parcel was supposed to arrive at 15:30. I phoned twice, was given different times twice, and then the parcel anyway arrived 45 mins after I was told it would. I waited until 15:50, - was told it would be there at 15:30, phoned, was then told it would arrive before 16:00. It arrived at 16:16 and then I was not there to receive it. I see the tracking was updated to "company close"(d), not true, I phoned twice. Then status was updated to customer not there to receive at just past 18:00, which is true (company closes at 17:00). As a paying customer, how do you expect me to respond to this? This was a Jhb to Jhb delivery.

0
Replies (0)