Items missing from couriered parcel

I couriered a box/parcel from Johannesburg to East London with bags,T shirts and a hoodie on the 15th of March (Booking Number 468884 , Tracking number:TCG ********** 5 ). Upon arrival to the sender address 2 T-shirts were missing from the box and it had extra tape that it did not have upon collection, the box looked like some one opened it and resealed it as it had 2 sets of tapes. I forwarded my complaint and was requested pictures of the box which i sent together with cvv footage of when the parcel was collected from me. I also requested for pictures of when the box arrived in both the Jhb and East london hub so we can then know where the box was opened and resealed but till date i wasn't sent those pictures. I was told that all parcels/boxes go through a camera when the reach both hubs but to my surprise i wasn't sent those pictures. I'm very disappointed and angry because when you pay a courier company to deliver your parcel you do not expect for your parcel to be opened and for the contents to be stollen.To top it all off the last ever communication was on the 23rd of March where I was CCed by Danie ********** to an email sent to ********** , ********** , ********** and ********** . ) and it states that i am "claiming" The email was as below:

Good day Please advise assist in finding out if this driver found 2 shirts in his vehicle as client claims its missing. Also note there’s extra buff tape on the box which is not present upon sending Regards,

Danie van den Berg Operations Manager

Tel: +27 (010) ********** Fax: +27 (010) ********** National Sharecall: 0861 Web: www.thecourierguy.co.za

And till date no one said anything to me about it. Called Dannie to no avail.

So i guess thats the kind of treatment customers get from this company.