*****ing items from client

The courier in cape town, are a bunch of ****s an *******. This sounds like a bold statement, but there are a lot of things they **** to me about. The employees of courier guy had arranged for my stuff to be hijacked during the delivery. There are two individuals who I believe are responsible for everything. I will start with Mpumelelo, he knew everything about the hijacking before anyone else. Why is he a person off interest, he knew everything within 30 minutes of the hijacking. He claims that he was informed by the driver, about the hijacking. That was a lie, because I have the driver's number and it was off after the hijacking. I was in constant contact with driver at the time of the hijacking. How can the driver contact him if the phone was ******. He went on an stated that I was called by an 011 number, that never happened. Secondly, there is another individual responsible, or lets say who is lying about everything. Her name is liezel, she is responsible for the investigation. She told me that they tried opennin a case by the police, but they could not do it, because of loadshedding. That was a lie, police document everything in a book when it comes to opening a case. Lastly, when I went to collect the remaining items, I was told that the matter was recorded as a cancellation and not a hijacking. Meaning Liezel is covering up everything. She had not intention of investigating anything. Three days went by, without her reporting the matter topolice or higher management. This is her email adress ***, and mpumeleonumber is ***