*********** Driver - Poor Service Delivery

Empty promises and no delivery, simply because a driver didnt hand the package over after it was collected from the supplier at 09h30 this morning

I was promised delivery today - only to check in myself , and to be told that the delivery will only be tomorrow , because of an *********** driver... below is the online chat:

03:26:43 PM) Claudia Pillay: ? (03:28:58 PM) Parkhurst Kiosk: thank you i am tracking (03:30:02 PM) Claudia Pillay: okay... (03:33:06 PM) Claudia Pillay: I am a little concerned as the status hasn't changed from 09h38 this morning , after it was collected from the sender (03:42:51 PM) Claudia Pillay: are you still tracking?? (03:46:24 PM) Parkhurst Kiosk: I am speaking to the operation manager (03:49:22 PM) Claudia Pillay: thanks (03:49:42 PM) Parkhurst Kiosk: ok they said the parcel will be delivered tomorrow mam .. and they apologize for any inconvenience .. i was in contact with Jason who done the collection , his driver didn't hand the parcel over to the delivery ops