Incompetence

Ive seen some bad experiences but never got bad service until now. Booked a delivery on Monday 1st December 2025 and was suppose to be delivered by Tuesday 2nd of December 2025. Courier guy conveniently tried to deliver at 17:22 when business was closed. It went out again on the 3rd of December 2025 and again they tried to deliver at 18:16 when business closes at 4pm. Every time charging me for non delivery