1 reviews | Active since Mar 2021
I want my parcel LOCK***2 DELIVERED ALREADY. VRYBURG AND JOHANNESBURG NEED TO ANSWER WHERE MY PARCEL IS.
I had a parcel sent to me LOCK***2 Through Pudo on 23 May 2023.
I had not recieved my parcel on 26 May 2023, with tracing trail showing its on route to Vryheid. STILL DOES TO DATE.
I had to drive to Vryheid to check if the parcel had not arrived yo them, only to find out that they have not received it either.
Prior to that I have chatted to the Courier centre through their online service and had not gotten a clear response but that my parcel had been incorrectly sent to Vryburg instead.
A chat between the courier guy was exchanged in my presence through Vryheid branch, I even disclosed the contents of the parcel to them, soccer boots size 5. Someone from Vryburg branch acknowledged having soccer boots size 5 with them and communicated to send them that night.
To my surprise of making a call 23 minutes later to that conversation, to Vryburg having them deny having my parcel with them because it was not checked in.
In all this I have learnt parcel get their waybills or packaging damaged and sent to wrong routes. Both of these are not my problem.
1. My parcel got sent to the wrong location (not my problem) 2. My parcel was not checked in at Vryburg (not my problem) 3. If the package or waybill or what ever got damaged ( it is not my problem) 4. Upon my contact with courier guy online on 26 May 2023, Vryhburg sent me a screenshot of a trail track of someone else's parcel as if it was my own and everything was being sorted out. 5. All the above mentioned incidences are not my problem, I have messaged, called even visited the courier guy branch to have this sorted out to no avail. All I want is my parcel to be delivered to me. All this hide and seek is tiring for me.
It is 31 May 20h42, I still have not gotten my parcel nor have I gotten clear feedback on what is really happening. Even if it was on snail mail, from 23 May to date it would've arrived.
