R
Rico
1 reviews | Active since Apr 2025
04 Oct 2025, 12:58
I recently requested same day express delivery
I recently requested same day express delivery. I added the delivery address to the waybill. They picked up around 10:00 on 3 October. Shipment was booked around 18:00 2 October. I was told the delivery address was missing and I sent them the information through that they needed. I was assured by Johan's Team at Sandton Ops that the parcel will be sent to the Rivonia branch this morning (4 October) where my client can collect the parcel. I received no feedback this morning even though I emailed the support team and sent messages to the WhatsApp support team. I am still waiting on a response
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Rico's updateReviewer Update
06 Oct 2025, 09:54Very unhappy with poor service. Still no updates
I was told parcel VCGRGM is ready for collection today at The Courier Guy Rivonia branch. My customer went there to collect only to be told it's not there yet even though I have been told by multiple consultants that the parcel is ready for collection today 6 October 2025.
Its still not there?
I was told parcel VCGRGM is ready for collection today at The Courier Guy Rivonia branch. My customer went there to collect only to be told it's not there yet even though I have been told by multiple consultants that the parcel is ready for collection today 6 October 2025.
Its still not there?
R
Rico's update06 Oct 2025, 09:54
Reviewer Update
Very unhappy with poor service. Still no updates
I was told parcel VCGRGM is ready for collection today at The Courier Guy Rivonia branch. My customer went there to collect only to be told it's not there yet even though I have been told by multiple consultants that the parcel is ready for collection today 6 October 2025.
Its still not there?
I was told parcel VCGRGM is ready for collection today at The Courier Guy Rivonia branch. My customer went there to collect only to be told it's not there yet even though I have been told by multiple consultants that the parcel is ready for collection today 6 October 2025.
Its still not there?