1 reviews | Active since May 2017

29 May 2017, 11:52

Great Service

<p>On &nbsp;Saturday the 27 May 2017 &nbsp;at around 12h00, &nbsp;I dropped a letter at The Courier Guy offices in Roodepoort - &nbsp;to be delivered &nbsp;to Pietermaritzburg by close of business on the 29 May 2017. &nbsp;I phoned the recipient in Pietermaritzburg &nbsp;on the 29 May 2017 at 10h43 &nbsp;- and they confirmed that they had indeed received the letter that morning . &nbsp;I was impressed. I was particulalry impressed by the level of profsssionalism displayed by a Courier Guy employee - her name is Laurinda. She works in the Customer Service section. &nbsp;She was very professional, friendly, efficient and knowledgeable&nbsp;all the way. &nbsp;The company must retain this employee!</p> <p>I must mention that prior to deciding on using The Courier Guy, I had made enquiries at DHL and &nbsp;FedEx. The level of service and response from their Customer Service consultants was below par, compared to The Courier Guy. I was not impressed at all. The Courier Guy did a great job, at a fraction of what DHL and FedEx were going to charge me! &nbsp; It just goes to show that you do not have to be big - &nbsp;to be efficient. &nbsp;&nbsp;</p>

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