Exceptional help from Ziaan!

I had two different parcels in separate Pudo lockers that I couldn’t collect because my digital pin didn’t work for either of them. Ziaan from customer care went above and beyond to help me resolve the issue. Within an hour, he arranged for a technician to assist and kept me updated throughout the entire process. Exceptional communication and one of the best customer service experiences I’ve ever had. Thank you, Ziaan!