Excellent Service all the Time

I read through the reviews and felt compelled to write this review. I am not sure whether people are having bad days and then decide to just write bad reviews as a form of venting. I've been dealing with the Courier Guy Cape Town for years, I've never had a communication or delivery issue with them on a personal level and business level. What I mean on personal level is that I also make use of their service for personal deliveries or collections, then also business. I have only received exceptional service. If a parcel cannot be delivered or collected on time I receive communication which is courtesy, really not sure why people are having communication issues, guess it depends on the branch you're using, but then the Cape Town guys should show the other regions how to render a good service.